Emotional Literacy for Emergency Care Personnel: Service Reflections

Each person has been formed by experiences, their own or those of others, direct or indirect, conscious or unconscious, impacting ways of being, doing and thinking, building non-final life stories, evolving into an unfinished product generating emotions and feelings, moving on to conduct and behaviors and in order to interact with people we must return to the positions of Albert Schaffle in his metaphors of the social structure who observed that human beings are emotional entities, biological organisms, we have a personality and a social soul and that is where the link that binds us to each other lies, a fact that makes it essential for us to know what we feel and why we feel it, this will give us greater empathy allowing us to live in harmony. Accepting that we have emotions and feelings will allow us to identify the causes of our actions and thoughts, equipping us with that very knowledge, which must be supported by a credible, measurable, and non-impulsive scientific foundation. Otherwise, it is not possible to even attempt to understand something about a subject such as emotionality. And even if it were to be understood (which would not be complete), there would still be the possibility of not being able to apply said knowledge with 100% effectiveness, like those of us who work in emergencies. Empiricism must cease to be the bastion that governs culture; it must be scientific knowledge that, perfectible of course, upholds ideas, proposals, and actions. Our commitment; an emosocial model has two aspects: the sufferer or living and the observer or researcher. For this purpose, we will touch on elements of behavioral sciences (sociology, anthropology, psychology, among others) that we will link with sciences of knowledge where the former will take a position as generators and the latter as transmitters in perennial dynamism to identify the importance of emotional literacy in emergency personnel.